Legal / Terms of Service
Last updated: October 9, 2026
These Terms of Service (“Terms”) govern MirrorChats at https://www.mirrorchats.com and its account, chat, character, subscription, and credit features (the “Service”). AI Chat Media LLC, a New Jersey limited liability company, operates the Service. We, us, and our refer to that company, and you refers to the person using the Service.
You accept these Terms when you create an account through a signup process that presents them for acceptance or when you affirmatively accept them through an update notice. If you do not accept them, do not create an account or use account features. A purchase also requires your approval of the offer and payment terms presented at checkout.
For users residing in the United States, Section 18 contains an agreement to resolve most disputes through individual arbitration. Arbitration replaces a lawsuit before a judge or jury and limits participation in class or collective actions. Small-claims cases and certain other matters are excluded. You may opt out by following Section 18.7 no later than 30 days after accepting these Terms.
Nothing in these Terms takes away consumer, privacy, or other rights that applicable law does not allow you to waive. The Privacy Policy at https://www.mirrorchats.com/privacy describes personal-data processing. Accepting these Terms does not substitute for a separate consent required by law.
The Service is for adults only. To use it, you must be at least 18, have reached the age of majority where you live, and be legally able to enter this contract. By creating an account, you state that you meet those requirements. You shall provide accurate age and account information and shall not allow a minor to use your account.
Sensitive images and videos are filtered by default for ordinary new accounts. Depending on your location, access requires adult confirmation or age verification, or is unavailable. Explicit text is separately restricted where required; it may remain available to eligible adult users where only images and videos require verification. The Age Assurance and Biometric Privacy Notice explains the current distinctions. A paid plan does not override an access restriction or permit prohibited content.
We may require verification or re-verification before allowing restricted access. You shall complete the applicable process honestly and shall not use another person’s identity, a false location, or a technical workaround to defeat age or geographic restrictions. A filter setting or successful verification does not permit content prohibited by these Terms.
You shall not use the Service where your use is unlawful, where we have blocked access, or if applicable sanctions or export restrictions prohibit us from providing it to you. The Service and its features are not available in every location.
You shall provide accurate registration information, maintain a working account email address, complete any required email verification, and keep your login credentials secure. Your account is personal to you. You shall not sell, transfer, rent, or share it.
You shall notify support@mirrorchats.com if you suspect unauthorized access. You are responsible for activity you authorize and for losses caused by your failure to take reasonable steps to protect your account, subject to your statutory rights concerning unauthorized payments. We may restrict access while investigating a security or payment issue.
MirrorChats provides entertainment and companionship through fictional adult AI characters. Characters generate text replies and can deliver AI-generated images and short videos, including through the video-call feature where available. You can browse content attributed to platform characters and, if your plan permits, create a private character from typed descriptions. The Service does not offer user file uploads, human-to-human messaging, or voice calls. Earlier uploaded material has been quarantined; retained records remain subject to our reporting and removal procedures.
Where available, the video-call feature presents AI-generated video of a fictional character. It is not a live connection to a person. You type messages and receive text replies; the feature never accesses your camera or microphone. Generated clips may contain synthetic audio. Availability depends on the character, account, and location.
You are interacting with AI, not a human. A character’s affection, memory, or apparent preferences are generated behavior, not feelings or awareness. Gifts and character levels are entertainment features; they do not compensate a person or establish a real relationship.
AI output can be inaccurate, inconsistent, biased, or inappropriate. Characters can misunderstand you or invent details, and their behavior can change with model and system updates. Do not rely on them for medical, mental-health, legal, financial, or other professional advice or important real-world decisions.
The Service is not an emergency service or crisis intervention service. We do not continuously monitor conversations or guarantee that we will recognize distress or respond in an emergency. If you or another person is in immediate danger, contact local emergency services. Additional information appears in the AI Companion Safety and Disclosure Notice at https://www.mirrorchats.com/ai-disclosure.
“Inputs” means messages, prompts, character descriptions, profile information, and other material you submit to the Service. As between you and us, you retain any rights you have in your Inputs. You shall submit only material you are entitled to use and shall not include another person’s confidential information or identifying details for an unauthorized depiction.
You grant us a nonexclusive, worldwide, royalty-free license to store, reproduce, process, and display your Inputs as needed to provide your account and requested features, maintain character memory, evaluate service performance, moderate content, investigate misuse, and comply with legal obligations. Permission to evaluate service performance does not include permission to train or fine-tune AI models on your Inputs. We may allow service providers to exercise those rights for those purposes. This license does not grant us permission to publish your private messages or private character to other users or to use them in advertising.
A character you create through the private-character feature is not listed in discovery or offered to other users to chat with. Your messages are not posted to a public user feed. Authorized staff and service providers can access content for the purposes described above and in the Privacy Policy. Platform characters can use shared media libraries, so media delivered in a chat is not necessarily unique to you.
The license above does not authorize reuse of your private character, personally identifying Inputs, or media revealing either in a library shared with other users. AI and rendering providers process the information described in the Privacy Policy, which explains the applicable safeguards and their limits. This license does not replace a separate permission or legal basis required for personal-data processing. Review the Privacy Policy before submitting sensitive personal information.
The license continues only as long as reasonably needed for the purposes above, including lawful preservation, security records, and backup retention after deletion. Account deletion does not necessarily remove every generated media item or provider record. Section 14 and the Privacy Policy explain deletion and preservation.
We and our licensors retain the rights we hold in the Service, software, design, branding, platform characters, and platform content. Subject to these Terms and your applicable plan, we grant you a limited, nonexclusive, nontransferable license to use the Service and content made available to you for personal, noncommercial purposes. If a feature permits downloading, that license includes personal use of the downloaded content. It does not permit resale, public redistribution, or use to train or develop another AI system.
AI output might not qualify for copyright protection and might resemble output provided to others. We do not promise that output is unique or free of third-party rights. We grant only rights we are entitled to grant.
The creator and referral programs are closed. These Terms do not create new earnings or payout rights, amend a former creator agreement, or release rights or obligations that arose under it.
You shall not request, create, configure, use, or distribute content through the Service that involves any of the following, including fictional, simulated, cartoon, roleplay, or hypothetical versions:
Before using the character-creation tool, you must accept the current Terms, including the prohibition above. We retain the acceptance record and apply screening for real, identifiable people. A refusal or unavailable check does not authorize bypassing that screening.
You shall not bypass safety, moderation, age, geographic, payment, or access controls; remove synthetic-content or provenance labels to deceive others; scrape or bulk-download the Service; use bots or unauthorized APIs; probe or exploit security vulnerabilities without our written permission; introduce malicious code; disrupt the Service; or use its content for data mining or AI training without our written permission. You shall not attempt to obtain another user’s private content or use a direct link to defeat an access restriction.
Except as permitted by applicable law despite this restriction, you shall not reverse engineer the Service or attempt to extract nonpublic source code, model weights, or system instructions.
The content restrictions do not prohibit a good-faith safety report, a description needed to seek help, or a lawful rights request. Do not submit an underlying unlawful image or video with a report.
We use automated filters, provider moderation, and human review of selected content and reports. Those controls can fail. A generated reply does not authorize prohibited conduct or establish that a request complies with these Terms. You shall stop using and report content you reasonably believe is unlawful. Do not download, copy, or send us suspected child sexual abuse material; identify its location instead.
You may report a message, image, video, or character through available report controls, through https://www.mirrorchats.com/legal/takedown, or by emailing support@mirrorchats.com. The public form does not require an account. Give the content’s location, the reason for your report, and contact information for our response. We provide a case reference and a written outcome for requests submitted through that form.
For a valid request to remove intimate imagery of you shared without consent, including a digital forgery, we shall remove the reported content within 48 hours after receipt and make reasonable efforts within that period to find and remove known identical copies on the Service. You or an authorized representative may submit a request without a lawyer or an account. We shall review and resolve complaints about illegal content or content that violates our rules or applicable payment-network requirements within five business days after receipt, including communicating our decision and appeal route using the contact information supplied. Business days are Monday through Friday, excluding US federal holidays. We aim to answer other reports within seven calendar days. Urgent safety risks and earlier removal and legal deadlines take priority. Appeals and privacy requests follow their separate procedures in the Reporting, Removal, and Appeals Notice and Privacy Policy.
Copyright complaints may be submitted through the same form or to support@mirrorchats.com. Identify the copyrighted work, the allegedly infringing material and its location, your contact details, and your authority to act. Include your signature, a statement that you believe in good faith that the use is unauthorized, and a statement under penalty of perjury that the notice is accurate and you are authorized to act for the rights owner. We may request additional information required by law. We terminate accounts of repeat infringers in appropriate circumstances. Knowingly false notices can result in legal liability.
If we remove material you submitted following a copyright complaint, you may send a counter-notice through the same channels. Identify the material and its former location; include your name, address, telephone number and signature; and state under penalty of perjury that you believe removal resulted from mistake or misidentification. Consent to the jurisdiction of the federal district court for your address (or, outside the US, where we are located) and to service of process from the complainant or its agent. We shall forward a valid counter-notice to the complainant. We may restore material between 10 and 14 business days after receipt unless the complainant notifies us of a court action to restrain the alleged infringement. A separate Terms violation can still prevent restoration.
We may reject a request, restrict features, remove content, or suspend or terminate an account when reasonably necessary to address a violation, suspected unlawful activity, security risk, or legal requirement. Automated systems can block delivery or freeze a chat; reports and appeals receive human review. On-demand media receives automated checks rather than individual human review before delivery.
We shall explain a content removal or account restriction and provide an appeal route unless disclosure is legally prohibited or would compromise safety, a required report, or an investigation. You may appeal through the public form no later than 6 months after the decision. Include the case reference and why you believe the decision was mistaken. A human reviewer will consider the appeal and provide a written response. You retain applicable rights to complain to a regulator or seek judicial or other lawful review.
The standard monthly plans are:
| Plan | Monthly price | Messages | Included monthly credits | Custom characters |
|---|---|---|---|---|
| Free | $0 | 50 per day | None | None included |
| Plus | $11.99 | Unlimited | 150 | Up to 3 |
| Ultra | $29.99 | Unlimited | 500 | Up to 10 |
Prices are in US dollars. Plus includes private pictures and videos in chat, a 10% credit-pack bonus, and characters starting at level 2. Ultra includes those media features, a 20% pack bonus, a level 3 starting point, and character progression at 1.5 times the standard rate. Media can consume credits under Section 10. Free starts at level 1 and currently includes 3 free photos; further photo access requires the paid option shown. Features remain subject to access restrictions, content rules, and reasonable technical limits. “Unlimited” messages does not authorize automation or abuse.
Paid subscriptions renew automatically each month until cancelled. By approving the recurring-payment offer at checkout, you authorize charges to your selected payment method at the stated price and interval. Cancel before the next charge shown in your billing information to stop that renewal. Accepting these Terms alone does not authorize a subscription or a price increase.
If offered to you, the Plus introductory offer costs $2.99 for 2 days and then renews at $11.99 per month unless you cancel before the first monthly charge. The checkout identifies the introductory end date, first renewal, included benefits, and cancellation method. The introduction is a paid offer, not a free trial. Other promotional terms apply only if presented and accepted at checkout.
The $2.99 introduction is limited to one per payment card. If a repeat introduction is rejected after payment, we will cancel it and refund the $2.99 without charging the full monthly price. Starting a full-price plan requires a separate approved purchase.
We shall provide a retainable confirmation of your subscription terms and cancellation method and any reminders required by applicable law. Payments are handled by a third-party processor. You shall use a payment method you are authorized to use. We shall include any taxes we are required to collect in the total disclosed before you approve payment. Your bank can impose separate currency-conversion or other fees.
We shall give advance notice of a recurring-price change, its effective date, and how to cancel, and obtain additional approval when required by law. An increase will not apply to a period already paid for. For California subscribers, a fee-change notice will be provided 7 to 30 days before the change takes effect; any stricter applicable requirement controls.
Credits are units used for eligible photos, videos, video-call actions, and in-chat gifts. Standard one-time packs contain 50 credits for $5, 150 for $12, or 500 for $35 before the applicable plan bonus. Plus adds 10% and Ultra adds 20% to each pack; the displayed purchase total includes that bonus. A pack purchase does not itself create a recurring subscription.
Subscription credits reset at each monthly renewal and do not roll over. Unused subscription credits expire when the paid period ends. Purchased credits do not expire while your account remains open; cancelling a subscription alone does not delete them. Purchased credits cease to be available when the account is deleted, subject to applicable refund rights and Section 14.
Credits cannot be transferred to another user, sold, withdrawn, or redeemed for cash except for a refund required by law or these Terms. Gifts consume credits as part of fictional character progression. They are not payments to a human, donations, tips, or investments.
Current media prices range from 1 to 8 credits per photo, 10 to 25 per premade video, and 4 to 6 credits per second of custom video. The specific charge depends on the request. Before consuming credits, we shall disclose the charge or a maximum charge for your approval. We shall obtain additional approval before charging for extra video seconds beyond an approved maximum. A request does not authorize an undisclosed additional charge. Failed generation results in restoration of the credits charged for that generation.
For a video-call action, the confirmation control shows the credit price and estimated rendering time before you approve it. We do not charge or render that action before confirmation. The first eligible action is free for a Free account; a failed free action leaves that free request available. Subscription credits are used before purchased pack credits.
We may change prices for future credit purchases or future requests after disclosing the new price. We shall not retroactively reduce a purchased balance or charge extra credits for a request already approved at an agreed price.
You may cancel automatic renewal through Settings → Billing → Cancel Plan. You may also cancel by emailing support@mirrorchats.com, including if your account is locked or you cannot reach Settings. Identify the account so we can locate the subscription; do not send card details. An email cancellation takes effect when we receive it. We shall confirm cancellation and refund any renewal charge collected after an effective cancellation.
Cancellation stops future renewals, and your paid access continues until the end of the period already paid for unless you request immediate account deletion or access must be restricted under Section 8. A cancellation reason or acceptance of a retention offer is not a condition of cancellation. If you choose to resume a cancelled plan, recurring billing resumes only after your approval.
For a Plus-to-Ultra upgrade during an ordinary monthly period, the charge is the price difference for the days remaining, taking account of unused Plus time. The amount is shown before you approve it, and the renewal date does not change. An upgrade or early end of the $2.99 introduction instead starts a full-price monthly period, with the charge and new renewal date disclosed for your approval. Downgrades take effect at the end of the current paid period.
Account deletion cancels a subscription immediately. Neither an evidence hold nor inability to sign in prevents you from cancelling recurring billing through support. Cancellation is separate from statutory withdrawal, which can end the contract and require a refund under Section 13.
Except for the remedies in these Terms, a more favorable offer accepted at purchase, or applicable law, we do not refund completed purchases, unused credits, or partial subscription periods because you change your mind, cancel, downgrade, or delete your account. This rule does not limit rights concerning unauthorized charges, defective or undelivered services, statutory withdrawal, or a service we discontinue.
Failed media generation restores the credits charged. If the Service is unavailable for more than 24 consecutive hours for reasons within our control, we shall extend your paid period by the time lost. Contact support@mirrorchats.com if the extension has not been applied. A legally required refund or other remedy remains available even if an extension is offered.
Contact support@mirrorchats.com about an incorrect charge or refund. We may request information reasonably needed to identify the transaction. You retain the right to dispute a charge with your payment provider; you are not required to waive that right or exhaust our support process first.
If you are a consumer in the European Economic Area or United Kingdom, you may withdraw from a subscription or credit-purchase contract within 14 days after entering it without giving a reason. We provide a full refund of the payments covered by a valid withdrawal, including introductory payments, even if you have used the service or credits. If required withdrawal information was not provided, a longer period can apply. Ordinary monthly renewal does not itself create a new withdrawal period unless applicable law requires one.
To withdraw, use https://www.mirrorchats.com/legal/withdraw, Settings → Billing, email support@mirrorchats.com, or send an unambiguous statement to the postal address in these Terms. The optional form below is not required. Sending your statement before the withdrawal period ends is sufficient. An ordinary period-end cancellation is different: tell us if you are exercising withdrawal. We will not refuse a clear withdrawal because an optional field is missing or another valid channel was used.
The online withdrawal function is available throughout the applicable withdrawal period, including through the public page without signing in. We will email a confirmation recording your statement and its submission date and time. Before purchase we will provide the required withdrawal information and model form, and include the required confirmation in a form you can retain.
We obtain your express request before starting a subscription during the withdrawal period where required. An early-start request does not waive the full refund promised in this section. We do not deduct for subscription time or credits used when you exercise a valid withdrawal.
The end of the two-day introductory period does not end the withdrawal right for the continuing subscription. Logging in, receiving credits, using the service, or requesting an immediate start does not remove the full-refund right described here.
Buying, receiving, or using credits does not waive the withdrawal right described here. A valid withdrawal from a credit-pack purchase receives a full refund of that purchase, including where some credits have been used. This does not create a separate cash value for free or bonus credits.
Following a valid withdrawal, we will refund all payments covered by it without undue delay and no later than 14 days after receiving your notice. We will use the original payment method unless you expressly agree otherwise, without a refund fee. Withdrawal ends the relevant paid access; credits or content covered by it cease to be available to the extent permitted by law. This does not remove your privacy rights or any statutory right to retrieve content you provided or created.
You may copy and complete this optional form; any unambiguous withdrawal statement is sufficient:
To: AI Chat Media LLC, 971 US Highway 202N Ste N, Branchburg, NJ 08876, USA; support@mirrorchats.com
I give notice that I withdraw from my contract for the following MirrorChats subscription or credit purchase: [identify purchase]. Contract date: [date]. Consumer name: [name]. Consumer address: [address]. Account email: [email]. Date: [date]. Signature: [only if submitted on paper].
We may update models, characters, and features to maintain or improve the Service, address security or legal requirements, or respond to provider changes. We shall give reasonable advance notice of a substantial reduction in paid features unless an urgent legal or security reason prevents it. Changes remain subject to mandatory consumer rights concerning digital content and services.
You may stop using the Service, cancel renewal, or request account deletion. Account deletion is available in Settings for accounts not under a legal or evidence hold. If you cannot use that control, contact support or the public request form. A hold can delay deletion of material that must lawfully be preserved; it does not eliminate your data rights or require you to keep paying. We shall restrict preservation to what is reasonably necessary under applicable law.
We may end an account for the grounds in Section 8 or discontinue all or part of the Service. If we suspend or terminate all paid access, we shall stop future subscription renewals. Restoring access does not restart billing without your approval.
If we terminate your paid access or discontinue the paid Service for reasons other than your violation, we shall refund the unused paid subscription period and unused purchased credits attributable to the affected Service. We shall calculate the credit refund from the price paid for the unused portion of each pack; free and bonus credits have no separate refund value. We shall make these refunds within 14 days, using the original payment method unless you agree otherwise. Restrictions imposed because of your violation remain subject to Sections 12 and 13 and applicable law.
After termination, your right to use the affected account and features ends. Provisions governing payments and refunds, lawful preservation, intellectual property, liability, and disputes continue as needed to protect rights and obligations arising during your use.
We do not guarantee uninterrupted access or a particular character response or result. Subject to the consumer rights below, the Service is provided “as is” and “as available,” and we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement to the extent applicable law permits.
These disclaimers do not remove our express obligations in these Terms or statutory guarantees applicable to digital content or services. Depending on your location, those guarantees can include conformity with the agreed description, satisfactory quality, reasonable care and skill, and remedies such as repair, repeat performance, a price reduction, or a refund. Those rights take priority over a conflicting disclaimer or refund restriction.
We do not exclude or limit liability for fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, or liability that applicable law does not permit us to exclude or limit. Nothing in this section limits a refund, credit restoration, or paid-period extension owed under these Terms, mandatory consumer remedies, or statutory compensation that cannot lawfully be limited. These protections apply to New Jersey residents as well as other users.
For EU and UK consumers, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. A loss is foreseeable if it was an obvious consequence or you and we contemplated it when entering the contract. The Service is for personal use; we are not responsible for business losses, including lost profits or business interruption. The monetary cap and indirect-loss exclusion below do not apply to EU or UK consumers.
For other users, to the extent permitted by law, we are not liable for indirect or consequential losses or lost profits arising from the Service. Our total liability for claims arising from the Service or these Terms is limited to the greater of $100 or the amount you paid us during the 12 months before the event giving rise to the claim. These limits are subject to Section 16.1.
To the extent permitted by law, you shall reimburse us for damages and reasonable legal costs payable to a third party because of a claim that your Inputs infringe that party’s rights or that your intentional unlawful use of the Service harmed that party. This obligation does not cover loss caused by us or impose liability for ordinary authorized use. We shall promptly notify you of the claim, allow you to participate in its defense, and take reasonable steps to limit covered losses. We shall obtain your consent before settling a claim for which we seek reimbursement from you. You shall not unreasonably withhold that consent.
New Jersey law governs these Terms, excluding rules that would select another jurisdiction’s law. The Federal Arbitration Act governs Section 18. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your habitual residence.
For disputes properly brought in court, the agreed courts are the state courts in Somerset County, New Jersey, and the federal court for the District of New Jersey, subject to Section 18’s small-claims exception. This venue provision does not apply where mandatory consumer law gives you a right to use your local courts. In particular, EU and UK consumers retain applicable rights to bring proceedings in their home jurisdiction, and we shall bring a consumer claim against them there when required by law.
This section applies only if you reside in the United States. Except for the claims and remedies in Section 18.3, you and we shall resolve disputes arising from the Service, these Terms, billing, or our related advertising through binding individual arbitration. You and we waive a trial before a judge or jury and participation in class or collective actions for covered claims. Court review of an award is limited.
This section applies to disputes arising after you accept these Terms. It does not retroactively change the agreed forum for a dispute that accrued earlier. A valid prior arbitration opt-out remains effective. It does not restrict complaints to regulators or their enforcement powers.
Before starting arbitration, you or we shall send the other a written dispute notice describing the claim, the relevant account, contact information, and the relief requested. Send your notice to support@mirrorchats.com or the address in Section 21. We shall send ours to your account email. Both sides shall try in good faith to resolve the dispute for 60 days after receipt. The period for bringing the claim is paused during that process to the extent permitted by law. Either side may seek urgent court relief or file to preserve a deadline without waiting for the period to end.
Either side may bring an individual claim in a small-claims court with jurisdiction if it stays there on an individual basis. Either side may ask a court for temporary relief needed to protect rights while arbitration proceeds. A claim or remedy that applicable law does not permit to be arbitrated, including a request for public injunctive relief where a pre-dispute waiver is prohibited, remains available in court. Seeking that relief does not waive arbitration of other claims.
NAM (National Arbitration and Mediation) will administer the arbitration under its Comprehensive Dispute Resolution Rules and Procedures, applicable consumer fees, and Minimum Standards of Procedural Fairness. Rules, fees, and filing information are available at https://www.namadr.com/resources/rules-fees-forms/ or by calling NAM at 1-800-358-2550. Applicable consumer safeguards control over a conflicting provision of these Terms.
One neutral arbitrator will decide the dispute. Both sides may participate equally in selection, obtain legal representation, and exchange relevant nonprivileged information. Hearings take place by video or telephone unless you request an in-person hearing reasonably convenient to where you live or the arbitrator requires another format for a fair hearing. You will not be required to travel to New Jersey. The arbitrator will issue a reasoned written decision and may award individual relief available in court, including statutory damages and legal fees when authorized by law.
If NAM is unavailable, you and we may agree on another administrator with equivalent consumer protections. If we cannot agree, either may ask a court to appoint an arbitrator under applicable law. If no forum with those protections is available, the dispute may proceed in court under Section 17.
We shall pay the administrator and arbitrator fees that NAM’s consumer rules require us to pay. Your filing cost will not exceed the lower of NAM’s applicable consumer fee or the fee to file the same claim in your local court. We shall pay additional administrator or arbitrator fees necessary to prevent arbitration from becoming prohibitively expensive for you. Each side bears its own legal fees unless applicable law permits an award. We shall not seek our legal fees from you unless a statute permits them and the arbitrator finds your claim frivolous or brought for an improper purpose.
You and we may pursue arbitrated claims only individually, not as a plaintiff or class member in a class, collective, or representative proceeding. The arbitrator has no authority to decide a class or representative arbitration or combine different users’ claims without everyone’s consent. This restriction does not bar relief or representative rights that applicable law prohibits waiving.
A court decides disputes about the formation, scope, validity, or enforceability of this arbitration agreement or the class waiver. If the waiver cannot lawfully be enforced for a claim or remedy, that claim or remedy proceeds in court; the rest of the arbitration agreement continues for other claims if it can lawfully operate separately. No class arbitration is authorized. Otherwise, the arbitrator decides the merits of an arbitrated claim.
You may opt out by sending an email to support@mirrorchats.com with the subject “Arbitration Opt-Out,” your name, and your account email no later than 30 days after accepting this version of the Terms. Sending the email within that period is sufficient. A timely opt-out means neither side is required to arbitrate disputes arising after that acceptance. It does not affect your account, purchases, or other Terms, and we shall not penalize you for opting out.
We shall separately identify a material change to this section and obtain your affirmative acceptance before applying it. Each accepted material change gives you a new 30-day opt-out period under Section 18.7. If you do not accept the change, the last accepted version continues to govern, including any valid opt-out. A later revision does not change the forum for a dispute that already arose or revoke an earlier opt-out. This section continues after cancellation or account closure for disputes to which it applies.
We may revise these Terms to address changes to the Service, business operations, or legal requirements. We shall notify you of material changes, summarize them, state when they take effect, and request affirmative acceptance before applying them to your continued account use. Posting revised Terms or continuing to use the Service alone does not establish acceptance of a material change.
If you decline a material change, you may cancel renewal and contact support about closing the account and any remaining paid access or refund due under applicable law. We shall not treat refusal to accept new Terms as consent to further recurring charges for access we no longer provide. Changes do not retrospectively remove accrued rights, alter completed purchases, or override a more favorable existing commitment without a lawful agreement. Section 18.8 governs arbitration changes.
These Terms and the purchase terms you accepted constitute the agreement for the Service. Mandatory law and a more favorable purchase commitment take priority. The linked Privacy Policy and AI and safety notices provide additional information; accepting these Terms does not supply separate consent required for data processing.
If a provision is unenforceable, the remaining provisions continue to the extent they can lawfully operate, subject to Section 18.6. Failure to enforce a provision once does not waive later enforcement. You shall not transfer your account or rights under these Terms without our written consent. We may transfer this agreement as part of a merger, reorganization, or sale of the Service if the successor assumes our obligations and the transfer does not reduce your mandatory rights. We shall give any notice required by law.
We may send service and legal notices to your account email or through the Service, subject to requirements for a retainable notice. You shall keep your email current. A character’s generated reply cannot change your contract or authorize a purchase.
AI Chat Media LLC
971 US Highway 202N Ste N
Branchburg, NJ 08876, USA
Support, billing, cancellation, and legal notices: support@mirrorchats.com
Reports, removal requests, appeals, and data requests: https://www.mirrorchats.com/legal/takedown
Website: https://www.mirrorchats.com
Other MirrorChats legal documents